Privacy Policy

1. Information We Collect

exposuregarden collects personal information including but not limited to: name, email address, phone number, business details, project requirements, raw media files, editing preferences, revision feedback, and payment information when you engage our editing services or create an account on our platform.

2. How We Use Your Information

We use your information to:

• Process your editing requests and provide customer support
• Send project updates and delivery notifications
• Understand your editing preferences and requirements
• Personalize your experience based on previous projects
• Maintain records of your projects and revisions
• Send promotional offers and service updates (with your consent)
• Improve our editing techniques and workflows
• Comply with legal obligations

3. Media File Security

We implement appropriate technical and organizational measures to protect your media files and personal data. All raw footage, images, and edited content are stored securely and handled with strict confidentiality. We maintain secure backup systems to prevent loss of your valuable content during the editing process.

4. Data Retention

We retain your personal information and project files for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Upon request, we can delete your raw media files after project completion, though we recommend maintaining backups of all original content.

5. Your Rights

Under Indonesian data protection laws, you have the right to:

• Access your personal data and project information
• Correct inaccurate data
• Request deletion of your data and media files
• Object to processing of your data
• Withdraw consent for marketing communications
• Request a copy of your edited content

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, maintain your login status, analyze site traffic, and provide personalized service recommendations based on your previous editing projects and browsing history.

7. Contact Information